Ever wonder what is that program that is running in your windows task list? I was looking for carpserv.exe in google, and came across this site which explains the common executables found in the windows task list. Helps if you want to optimise your windows system.
Task List Programs

Most of the time spent in a development project is not in the actual coding, but in the time to communicate and make clients understand what you are trying to do. Sometimes the clients are really so clueless that educationing them is a full time job!